Overview
Novaline ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard information when you use our website or services.
Information we collect
We may collect the following information:
- Name and contact details (when you contact us or use our services)
- Email address (when you submit a contact form)
- Company name and business details (for service delivery)
- Technical data such as IP address, browser type, and pages visited (via standard web server logs)
How we use your information
We use the information we collect to:
- Respond to enquiries and provide customer support
- Deliver and manage our services
- Improve our website and services
- Comply with legal obligations
We do not sell your personal information to third parties.
Data storage and security
We take reasonable measures to protect your information from unauthorised access, loss, or misuse. Data is stored securely and access is limited to those who need it to perform their duties.
Cookies
Our website may use cookies to improve your experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.
Third-party services
We may use third-party services (such as hosting providers or analytics tools) that process data on our behalf. These providers are required to protect your information and use it only for the purposes we specify.
Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict certain processing
To exercise these rights, please contact us using the details below.
Contact
If you have questions about this privacy policy or how we handle your data, please contact us at:
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.